Investor Charter | Most Important Terms and Conditions | Disclosures | Policies | Grievance Redressal Mechanism

A. Investor Charter

A. Vision and Mission Statements for investors.

  • Vision: Invest with knowledge & safety.
  • Mission: Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Details of business transacted by the Research Analyst with respect to the investors

  • To publish research report based on the research activities of the RA
  • To provide an independent unbiased view on securities.
  • To offer unbiased recommendation, disclosing the financial interests in recommended securities.
  • To provide research recommendation, based on analysis of publicly available information and known observations.
  • To conduct audit annually
  • To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Research Analysts.
  • To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to the research services has taken place.

C. Details of services provided to investors (No Indicative Timelines)

  • Onboarding of Clients
    • Sharing of terms and conditions of research services
    • Completing KYC of fee-paying clients
  • Disclosure to Clients
    • To disclose, information that is material for the client to make an informed decision, including details of its business activity, disciplinary history, the terms and conditions of research services, details of associates, risks and conflicts of interest, if any
    • To disclose the extent of use of Artificial Intelligence tools in providing research services
    • To disclose, while distributing a third-party research report, any material conflict of interest of such third-party research provider or provide web address that directs a recipient to the relevant disclosures
    • To disclose any conflict of interest of the activities of providing research services with other activities of the research analyst.
  • To distribute research reports and recommendations to the clients without discrimination.
  • To maintain confidentiality w.r.t publication of the research report until made available in the public domain.
  • To respect data privacy rights of clients and take measures to protect unauthorized use of their confidential information
  • To disclose the timelines for the services provided by the research analyst to clients and ensure adherence to the said timelines
  • To provide clear guidance and adequate caution notice to clients when providing recommendations for dealing in complex and high-risk financial products/services
  • To treat all clients with honesty and integrity
  • To ensure confidentiality of information shared by clients unless such information is required to be provided in furtherance of discharging legal obligations or a client has provided specific consent to share such information.

D. Details of grievance redressal mechanism and how to access it

  • Investor can lodge complaint/grievance against Research Analyst in the following ways:
    • Mode of filing the complaint with research analyst
      • In case of any grievance / complaint, an investor may approach the concerned Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
    • Mode of filing the complaint on SCORES or with Research Analyst Administration and Supervisory Body (RAASB)
      • SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time-bound manner)
      • (https://scores.sebi.gov.in)
    • Two level review for complaint/grievance against Research Analyst:
      • First review done by designated body (RAASB)
      • Second review done by SEBI
  • Email to designated email ID of RAASB
  • If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through online conciliation or arbitration.

With regard to physical complaints, investors may send their complaints to:

Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai – 400 051

E. Rights of investors

  • Right to Privacy and Confidentiality
  • Right to Transparent Practices
  • Right to fair and Equitable Treatment
  • Right to Adequate Information
  • Right to Initial and Continuing Disclosure
  • Right to receive information about all the statutory and regulatory disclosures
  • Right to Fair & True Advertisement
  • Right to Awareness about Service Parameters and Turnaround Times
  • Right to be informed of the timelines for each service
  • Right to be Heard and Satisfactory Grievance Redressal
  • Right to have timely redressal
  • Right to Exit from Financial product or service in accordance with the terms and conditions agreed with the research analyst
  • Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products and Services
  • Additional Rights to vulnerable consumers
  • Right to get access to services in a suitable manner even if differently abled
  • Right to provide feedback on the financial products and services used
  • Right against coercive, unfair, and one-sided clauses in financial agreements

F. Expectations from the investors (Responsibilities of investors)

  • Do’s
    • Always deal with SEBI registered Research Analyst.
    • Ensure that the Research Analyst has a valid registration certificate.
    • Check for SEBI registration number.
      Please refer to the list of all SEBI registered Research Analyst which is available on SEBI website in the following link: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14)
    • Always pay attention towards disclosures made in the research reports before investing.
    • Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments. You may make payment of fees through Centralized Fee Collection Mechanism (CeFCoM) of RAASB if research analyst has opted for the mechanism. (Applicable for fee paying clients only)
    • Before buying/ selling securities or applying in public offer, check for the research recommendation provided by your Research Analyst.
    • Ask all relevant questions and clear your doubts with your Research Analyst before acting on recommendation.
    • Seek clarifications and guidance on research recommendations from your Research Analyst, especially if it involves complex and high risk financial products and services.
    • Always be aware that you have the right to stop availing the service of a Research Analyst as per the terms of service agreed between you and your Research Analyst.
    • Always be aware that you have the right to provide feedback to your Research Analyst in respect of the services received.
    • Always be aware that you will not be bound by any clause, prescribed by the research analyst, which is contravening any regulatory provisions.
    • Inform SEBI about Research Analyst offering assured or guaranteed returns.
  • Don’ts
    • Do not provide funds for investment to the Research Analyst.
    • Don’t fall prey to luring advertisements or market rumours
    • Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
    • Do not share login credential and password of your trading, demat or bank accounts with the Research Analyst.

B. Most Important Terms and Conditions (MITC)

[Forming part of the Terms and Conditions for providing research services]

  1. These terms and conditions, and consent thereon are for the research services provided by the Research Analyst (RA) and RA cannot execute/carry out any trade (purchase/sell transaction) on behalf of, the client. Thus, the clients are advised not to permit RA to execute any trade on their behalf.
  2. The fee charged by RA to the client will be subject to the maximum of amount prescribed by SEBI/ Research Analyst Administration and Supervisory Body (RAASB) from time to time (applicable only for Individual and HUF Clients). Note:
    1. The current fee limit is Rs 1,51,000/- per annum per family of client for all research services of the RA.
    2. The fee limit does not include statutory charges.
    3. The fee limits do not apply to a non-individual client / accredited investor.
  3. RA may charge fees in advance if agreed by the client. Such advance shall not exceed the period stipulated by SEBI; presently it is one year. In case of pre-mature termination of the RA services by either the client or the RA, the client shall be entitled to seek refund of proportionate fees only for unexpired period.
  4. Fees to RA may be paid by the client through any of the specified modes like cheque, online bank transfer, UPI, etc. Cash payment is not allowed. Optionally the client can make payments through Centralized Fee Collection Mechanism (CeFCoM) managed by BSE Limited (i.e. currently recognized RAASB).
  5. The RA is required to abide by the applicable regulations/ circulars/ directions specified by SEBI and RAASB from time to time in relation to disclosure and mitigation of any actual or potential conflict of interest. The RA will endeavour to promptly inform the client of any conflict of interest that may affect the services being rendered to the client.
  6. Any assured/guaranteed/fixed returns schemes or any other schemes of similar nature are prohibited by law. No scheme of this nature shall be offered to the client by the RA.
  7. The RA cannot guarantee returns, profits, accuracy, or risk-free investments from the use of the RA’s research services. All opinions, projections, estimates of the RA are based on the analysis of available data under certain assumptions as of the date of preparation/ publication of research report.
  8. Any investment made based on recommendations in research reports are subject to market risks, and recommendations do not provide any assurance of returns. There is no recourse to claim any losses incurred on the investments made based on the recommendations in the research report. Any reliance placed on the research report provided by the RA shall be as per the client’s own judgement and assessment of the conclusions contained in the research report.
  9. The SEBI registration, Enlistment with RAASB, and NISM certification do not guarantee the performance of the RA or assure any returns to the client.
  10. For any grievances,
    1. Step 1: the client should first contact the RA using the details on its website or following contact details: (RA to provide details as per ‘Grievance Redressal / Escalation Matrix’)
    2. Step 2: If the resolution is unsatisfactory, the client can also lodge grievances through SEBI’s SCORES platform at www.scores.sebi.gov.in
    3. Step 3: The client may also consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in
  11. Clients are required to keep contact details, including email id and mobile number/s updated with the RA at all times.
  12. The RA shall never ask for the client’s login credentials and OTPs for the client’s Trading Account Demat Account and Bank Account. Never share such information with anyone including RA.

C. Terms & Conditions

Last Updated: October 1, 2025

These Terms & Conditions (“Terms”) govern the access to and use of research services provided by Anand Rawani, a SEBI-registered Part-time Research Analyst (Registration No. INH000022039) (“Research Analyst”, “we”, “us”, or “our”). By subscribing to, accessing, or using any of our services, you (“Subscriber” or “Client”) agree to be bound by these Terms.

  • Definitions
    • Research Services: Includes research reports, newsletters, model portfolios, and any analytical content published by the Research Analyst.
    • Subscriber/Client: Any individual or entity who subscribes to or uses the Research Services.
    • Website: MoatLane.com, domain name owned by the Research Analyst.
    • Reports: Research notes, analysis, model portfolios, and other publications issued by the Research Analyst.
    • Subscription Period: The duration for which the subscription fee is paid.
    • MITC: Most Important Terms & Conditions, a separate document summarizing key subscription terms.
  • Eligibility
    • Subscribers must be at least 18 years old and competent to contract under law.
    • Services are intended for personal use by individual investors, unless expressly authorized for institutional or corporate use.
  • Obligation on RA
    • RA and client shall be bound by SEBI Act and all the applicable rules and regulations of SEBI, including the RA Regulations and relevant notifications of the Government, as may be in force, from time to time.
  • Client Information and KYC
    • The client shall furnish all such details in full as may be required by the RA in its standard form with supporting details, if required, as may be made mandatory by RAASB/SEBI from time to time. RA shall collect, store, upload and check KYC records of the clients with KYC Registration Agency (KRA) as specified by SEBI from time to time.
  • Nature of Services
    • Research Services are general investment research and not personalized investment advice tailored to your objectives, risk profile, or financial situation.
    • The Research Analyst is not a portfolio manager, broker, or investment advisor and does not execute trades on your behalf.
    • Research is based on publicly available information and internal analysis; accuracy or completeness is not guaranteed.
  • Risk Disclosure
    • Investments in securities are subject to market risks, economic conditions, and other uncertainties.
    • Past performance is not indicative of future results.
    • Subscribers are solely responsible for their investment decisions and the associated outcomes.
    • The Research Analyst, and associated entities are not liable for investment losses resulting from the use of the research.
  • Subscription, Fees, and Renewal
    • Subscription fees are payable in advance and may cover a period of up to one year, as permitted under SEBI regulations.
    • Fees are non-refundable and non-transferable.
    • Subscription expires at the end of the paid period; renewal is required to continue access.
    • The Research Analyst may revise fees periodically with notice; continued use constitutes acceptance.
  • Refund & Cancellation Policy
    • The Research Analyst follows a zero-refund policy for all subscriptions.
    • Upon cancellation, access to reports already published will continue until the end of the subscription period; no further reports will be issued.
  • Intellectual Property Rights
    • All research reports, newsletters, graphics, model portfolios, and website content are the exclusive property of the Research Analyst.
    • Unauthorized copying, redistribution, resale, or commercial use is strictly prohibited.
  • Subscriber Obligations
    • Subscribers must not share login credentials or redistribute paid content.
    • Any misuse or breach of these Terms may lead to suspension or termination of the subscription without refund.
    • Subscribers confirm they have read the disclaimer and understand that research is for informational purposes only.
  • Electronic Delivery & Access
    • Research reports are delivered electronically via email or secure web portal.
    • Subscribers are responsible for maintaining access, including internet connectivity and device compatibility.
    • Technical failures or access issues do not entitle subscribers to refunds.
  • Disclosures & Conflicts of Interest
    • The Research Analyst may hold positions in securities mentioned in reports; all holdings and conflicts are disclosed in each report as required under SEBI Regulations.
    • Subscribers are encouraged to review disclosures before making investment decisions.
  • Recordkeeping
    • All communications, subscription records, and research reports are maintained for at least five years, in compliance with SEBI RA Regulations.
  • Data Privacy
    • Subscriber information is handled in accordance with the Privacy Policy.
    • Data may be used to provide research services and for regulatory compliance but is not shared with third parties except as required by law.
  • Limitation of Liability
    The Research Analyst shall not be liable for:
    • Losses arising from investment decisions based on research.
    • Technical failures, website downtime, or interruptions.
    • Delays or errors in communication or reporting.
    • Liability is limited to the subscription fee paid.
  • Grievance Redressal
    • Refer to “Grievance Redressal Mechanism” separately provided in our website.
    • Subscribers can raise grievances via: Email: anandrawani@gmail.com | Phone: +91 9873 88 7775.
    • Grievances will be acknowledged within 7 working days and resolved within 30 days.
    • Unresolved complaints may be escalated to SEBI SCORES platform https://scores.sebi.gov.in/ or SEBI ODR Portal: https://smartodr.in.
  • Third-Party Links
    • The website may contain links to third-party content.
    • The Research Analyst is not responsible for the accuracy, reliability, or legality of external content.
  • Force Majeure
    • The Research Analyst is not liable for failure or delay in performance due to causes beyond reasonable control, including natural disasters, internet outages, power failures, or government actions.
  • MITC
    • A separate Most Important Terms & Conditions (MITC) document is available and forms an integral part of these Terms. Subscribers are advised to read it before subscribing.
  • Termination of Services
    • The Research Analyst may terminate subscriptions for misuse, regulatory violations, or breach of Terms.
    • No refund will be issued on termination.
  • Modification of Terms
    • The Research Analyst may amend these Terms at any time.
    • Material changes will be notified to subscribers via email; updated Terms will also be published on the website and take effect immediately.
    • Continued use constitutes acceptance of the changes.
  • Accessibility & Technical Requirements
    • Subscribers must ensure compatible devices, browsers, and internet connectivity to access research reports and website content.
  • Governing Law & Jurisdiction
    • These Terms are governed by the laws of India.
    • All disputes shall be subject to the exclusive jurisdiction of courts in Ghaziabad, Uttar Pradesh, and proceedings will be conducted in English.
  • Standard Disclaimer
    • The research services are independently offered by Anand Rawani in his capacity as a SEBI-registered Part-time Research Analyst (Registration No. INH000022039). They are not affiliated, associated, or endorsed by Teton Advisors, Inc., Keeley Teton Advisors, LLC, Teton Advisors, LLC, Horizon Market Research Private Limited, or VernoHR Tech Private Limited.
    • Any investment made based on recommendations in research reports are subject to market risks, and recommendations do not provide any assurance of returns. There is no recourse to claim any losses incurred on the investments made based on the recommendations in the research report. Any reliance placed on the research report provided by the RA shall be as per the client’s own judgement and assessment of the conclusions contained in the research report.
    • Investments in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.

D. Disclosures and Disclaimers

The purpose of this document is to disclose all material information about Anand Rawani, hereinafter referred as “Research Analyst” including its business activity, disciplinary history, the terms and conditions on which it offers research report, details of associates and such other information as is necessary to take an investment decision.

  • Registration as Research Analyst
    • Anand Rawani is registered with Securities and Exchange Board of India (SEBI) as a Part-time Research Analyst with registration number INH000022039.
    • The Research Analyst is also enlisted with Bombay Stock Exchange with BSE enlistment number 6606.
  • Education and Brief Professional background
    • Anand Rawani, CFA, is a Chartered Financial Analyst (CFA) charterholder accredited by the CFA Institute, USA.
    • He commenced his career as a journalist with Outlook Money. Subsequently, he held research and editorial roles at Financial Chronicle, The Economic Times, and Bajaj Capital, building expertise in financial products, capital markets, and investor education.
  • Business Activity
    • The Research Analyst publishes independent equity research and analysis on www.MoatLane.com, offering stock research reports, newsletters, and model portfolios. www.MoatLane.com is wholly owned by the Research Analyst.
    • All research is based on publicly available information, third-party data, and proprietary analysis.
    • The Research Analyst does not provide portfolio management, investment advisory, merchant banking, brokerage, or distribution services.
  • Other business activity and employment
    • Anand Rawani is employed as Senior Analyst with Horizon Market Research Private Limited, a subsidiary of Teton Advisors, Inc. Teton Advisors, LLC and Keeley-Teton Advisors, LLC are wholly owned subsidiaries of Teton Advisors, Inc. In this role, he is responsible for leading the firm’s sustainability initiatives and risk management functions.
    • He also serves as Director at VernoHR Tech Private Limited, providing oversight and advisory support on finance and accounting matters. He owns a 75% stake in VernoHR Tech Private Limited and the remaining 25% is owned by his family members.
  • Disciplinary History
    • No disciplinary action has been taken by SEBI or any other regulatory authority against the Research Analyst as of the date of this document.
  • Terms and Conditions of Research Services
    • Research is offered to subscribers and clients on a paid basis, with fees disclosed in advance.
    • Reports are for informational and educational purposes only; they are not investment advice or solicitation.
    • Clients are encouraged to seek independent financial advice before acting on research opinions.
    • No assurance or guarantee of investment returns is provided. Investor shall take note that investment in stocks or other securities is always subject to market risk. Past performance is never a guarantee of same future results.
    • The Research Analyst will not provide any execution or distribution services.
  • Use of Artificial Intelligence
    • The use of artificial intelligence (AI) tools, such as ChatGPT, Copilot, and Perplexity, is limited to supporting certain operational tasks, including drafting, rewriting, summarizing content, and enhancing communication.
    • These tools are not used for investment idea generation, stock selection, or portfolio decision-making.
    • All research, analysis, and recommendations are based on independent judgment, fundamental research, and analyst expertise.
  • Details of Associates
    • No associates.
  • Ownership and Material Conflicts of Interest
    • The Research Analyst, associates, or relatives may have financial interests in companies covered in research reports. Any such interest will be disclosed in the respective research reports or public appearances.
    • The Research Analyst, associates, or relatives may hold 1% or more beneficial ownership of securities of subject companies. Such holdings will be disclosed in the relevant reports.
    • Any material conflict of interest at the time of research publication or appearance will be disclosed.
  • Compensation Disclosures for Research Reports
    • The Research Analyst or associates have not received compensation from a subject company in the past 12 months.
    • The Research Analyst or associates have not managed or co-managed public offerings of securities for subject companies in the past 12 months.
    • The Research Analyst or associates have not received compensation for investment banking, merchant banking, or brokerage services from subject companies.
    • The Research Analyst or associates have not received compensation for other products or services from subject companies.
    • The Research Analyst or associates have not received third-party compensation or benefits in connection with research.
  • Compensation Disclosures for Public Appearances
    • The Research Analyst or associates have not received compensation from subject companies in the past 12 months.
    • The subject company is or was not a client of the Research Analyst or associates during the preceding 12 months.
  • Other Disclosures
    • The Research Analyst have not served as an officer, director, or employee of a subject company.
    • The Research Analyst or associates have not engaged in market-making activity for a subject company.
    • Any other disclosures mandated by SEBI or future regulations will be provided as required.
  • Standard Warning
    • Investment in securities market are subject to market risks. Read all the related documents carefully before investing.
  • Disclaimer
    • Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
  • Other Disclaimers
    • The research services are independently offered by Anand Rawani in his capacity as a SEBI-registered Part-time Research Analyst (Registration No. INH000022039). They are not affiliated, associated, or endorsed by Teton Advisors, Inc., its affiliates, Keeley Teton Advisors, LLC, Teton Advisors, LLC, Horizon Market Research Private Limited, or VernoHR Tech Private Limited.
    • The information and opinions in this research are based on sources believed to be reliable but are not guaranteed for accuracy or completeness.
    • This material is for informational purposes only and does not constitute investment advice, solicitation, or recommendations.
    • The Research Analyst and associates accept no liability for losses from use of this content.
    • Investors should conduct their own research and seek professional advice before making investment decisions.
  • Contact Information
    • Research Analyst: Anand Rawani
    • SEBI Registration No.: INH000022039
    • Email: anandrawani@gmail.com
    • Website: www.MoatLane.com

E. Refund and Cancellation Policy

 

SEBI Registration No.: INH000022039

Anand Rawani provides subscription-based equity research services focused on long-term investment opportunities. By subscribing to any service, you agree to the following terms:

  • All Sales Are Final
    • Subscription fees are non-refundable.
    • Payments made for any subscription or service will not be refunded under any circumstances, including unused or partially used subscription periods.
  • No Prorated Refunds or Adjustments
    • We do not offer prorated refunds or adjustments for early cancellations, dissatisfaction with recommendations, or service changes.
  • Cancellation of Subscription
    • Clients may cancel their subscription at any time by sending a written request via email.
    • Upon cancellation, you will retain access to all research issued during your subscription term, but no further reports will be sent.
  • Immediate Access
    • Services and research reports are delivered immediately after subscription, which is why refunds are not possible.
  • Client Responsibility
    Before subscribing, please ensure you have:
    • Read and understood the Disclaimer, Disclosure, Privacy Policy, and Terms of Use.
    • Reviewed all service information, scope, and deliverables.
    • Understood that investments in securities are subject to market risk and that you are solely responsible for your investment decisions.
  • Queries
    If you have any questions before subscribing, please contact:
    Phone: +91-9873 88 7775
    Email: arawani@moatlane.com or anandrawani@gmail.com

F. Internal Policies on Conflict of Interest

As a SEBI-registered Research Analyst (part-time), Anand Rawani has implemented internal policies and procedures to identify, disclose, and effectively manage actual or potential conflicts of interest, in full compliance with the SEBI (Research Analysts) Regulations, 2014. Key principles include:

  • Independence of Research
    • Research activities are carried out independently and are not influenced by business, commercial, or client relationships.
    • The Research Analyst does not engage in investment advisory, distribution, or execution services, ensuring clear separation of functions and avoiding inducement to issue favourable recommendations.
  • Disclosure of Conflicts
    • All research reports will prominently disclose any material conflicts of interest, including but not limited to:
      • Financial interest in the subject company or financial instrument.
      • Ownership of securities, current or proposed.
      • Directorships or employment relationships in the subject entity.
      • Compensation received from the subject company.
      • Restrictions on Personal Trading
  • Restriction on Trading
    • Personal trading in securities under coverage is subject to the following safeguards:
      • A blackout period of 30 days before and 5 days after publication of research reports; breaches will be disclosed with reasons.
      • Pre-clearance requirements for trades.
      • Maintenance of a personal trading register and periodic reporting.
      • Prohibition of front running.
  • Recordkeeping and Audit Trail
    • Detailed records of research work, source data, recommendations, disclosures, and personal trades are maintained for five years as required by SEBI and will be made available for regulatory inspection.
  • No Promise of Returns
    • The Research Analyst does not make any implicit or explicit promises or guarantees of investment performance in research reports or communications.
  • Client Confidentiality
    • Any non-public information obtained during the research process is treated as confidential and is not misused or shared for personal or commercial gain.
  • Periodic Review and Compliance Monitoring
    • Policies and procedures are reviewed regularly to ensure alignment with regulatory changes and best practices. All potential violations are documented and addressed promptly.

G. Privacy Policy

Effective date: October 1, 2025

Issued in compliance with the SEBI (Research Analyst) Regulations, 2014, Information Technology Act, 2000, and other applicable Indian privacy laws.

This Privacy Policy explains how we collect, use, store, and protect personal information shared with us in the course of providing research analyst services. By engaging with our services or accessing our website, you consent to this Policy.

  • Information We Collect
    • Full name, contact details, residential address, and demographic data
    • PAN, KYC documentation, identification numbers, and proof of identity/address as required under applicable laws
    • Professional details, investment profile, and subscription records
    • Billing details, payment records, and related transaction information
    • Communication records, queries, and correspondence
    • Technical data including IP address, device information, and website usage logs
    • Any other data mandated by regulatory, compliance, or contractual obligations
  • Purpose of Data Collection
    • Personal information is collected and used strictly for:
      • Compliance with SEBI (Research Analyst) Regulations, 2014, Prevention of Money Laundering Act, 2002, and other applicable laws
      • Maintenance of client records and contractual documentation
      • Administration of subscriptions and delivery of research and advisory services
      • Monitoring and improving user experience and platform security
      • Internal compliance, risk management, and audit purposes
      • Responding to client inquiries, regulatory inspections, or legal requests
  • Data Sharing and Disclosure
    • We do not sell, rent, or commercially exploit your personal data. Disclosures of personal information will be made only:
      • To regulators, law enforcement agencies, or other authorities as required under law
      • To auditors, legal counsel, IT vendors, hosting providers, and other service providers strictly on a confidential and need-to-know basis
      • As required to enforce contractual rights, defend claims, or comply with regulatory obligations
      • With your explicit consent, where required
  • Data Storage and Security
    • We follow reasonable security practices and procedures.
      • All records are retained for a minimum of five years or such other period as required under applicable laws and SEBI regulations.
      • Access to data is restricted to authorized personnel who are bound by confidentiality obligations.
      • Technical, administrative, and physical safeguards are implemented to reduce the risk of unauthorized access, alteration, disclosure, or destruction of your data.
      • Despite these measures, no system or transmission over the internet is completely secure. Any information transmitted to us is at your own risk. We disclaim all liability for unauthorized access, breaches, or data loss, except where caused by our gross negligence or willful misconduct.
  • Third-Party Disclaimer
    Our services may include links to or integration with third-party platforms, including hosting providers, payment gateways, or analytics tools. Their data practices are governed by their own privacy policies, and we disclaim liability for data handling by external parties.
  • Limitation of Liability
    • To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or exemplary losses or damages (including but not limited to loss of profits, data, or goodwill) resulting from the use of our website, services, or from any unauthorized access to or use of your information.
  • Indemnification
    • You agree to indemnify and hold harmless Anand Rawani, its affiliates, representatives, and personnel against all claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of:
      • Any breach of this Privacy Policy by you
      • Your violation of applicable laws or regulations
      • Your misuse of our website, platform, or services
  • Children’s Data
    • Our services are designed for individuals aged 18 and above. We do not knowingly collect, store, or process personal information of minors.
  • Cookies and Analytics
    • Our website may use cookies and analytics tools to enhance user experience and measure traffic. You may disable cookies in your browser settings, but some features may not work as intended.
  • Your Rights
    Subject to applicable law, you have the right to:
    • Access and review personal information held by us
    • Request correction of inaccuracies in your data
    • Request deletion of your information, subject to regulatory retention requirements
    • Withdraw consent for further data processing, where applicable
    • We will respond to valid and verifiable requests within 30 days, unless an extension is required by law.
  • Changes to this Privacy Policy
    • We may update this Privacy Policy periodically.
    • Updates will be posted on this website with a revised effective date.
  • Governing Law and Jurisdiction
    • This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh.
  • Contact Information
    • For any questions or concerns about this Privacy Policy, please contact:
      • Anand Rawani
      • SEBI Registered Research Analyst – INH000022039
      • Email: arawani@moatlane.com or anandrawani@gmail.com
      • Website: MoatLane.com

H. Grievance Redressal Mechanism

If you have any grievance or complaint regarding our research services, you may contact us through any of the following:

  • Contact person: Anand Rawani
  • Working hours: 8am to 8pm
  • Email: arawani@moatlane.com or anandrawani@gmail.com
  • Phone: +91-9873887775
  • Postal Address: C-1105, VVIP Homes, Gaur City – 2, Plot No GH03 Sector 16C, Greater Noida West, Gautam Buddha Nagar, UP – 201318

We will:

  • Acknowledge your complaint within 5 working days.
  • Endeavour to resolve it within 25 calendar days of receipt.

If you are not satisfied with our resolution, you may escalate the matter to:

  • SEBI’s SCORES platform: https://scores.sebi.gov.in/

If you are not satisfied with our resolution and SCORES platform, you may escalate the matter to:

  • SEBI ODR Portal: https://smartodr.in